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‎02-04-2019 10:02 AM

HP Recommended
Product: desktop ENVY 750-100nl
Operating System: Microsoft Windows 10 (64-bit)

I have tried to install on my PC windows 10 Pro but after installing it,  the version that was actually installed was Windows 10 Home Edition which was the default one. I believe that it has happened because in the Bios there is a key specific for Windows Home Edition. How can I deactivate so that I can install a new version of Windows 10 Pro?

Thank you in advance

 

1 REPLY 1

‎02-04-2019 10:25 AM

HP Recommended

Hi:

 

You can't. 

 

You can install W10 Pro until the cows come home, and you will always get W10 Home.

 

The only way you can upgrade from W10 Home to W10 Pro is to follow the guidance from Microsoft at the link below.

 

https://support.microsoft.com/en-us/help/12384/windows-10-upgrading-home-to-pro

 

 

 

 

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