cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
194
Flag Post
HP Recommended

need initial setup password

HP ENVY 700-215xt CTO Desktop
Microsoft Windows 7 (64-bit)

when attempting to access boot via f9 key, system requests "initial setup password", do not have/never set up this password

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
26,476 26,431 2,200 3,373
Message 2 of 2
158
Flag Post
HP Recommended

need initial setup password

 

@blueh20man

Welcome to the HP Forums 🙂 

I would like to take a moment and thank you for using this forum, it is a great place to find answers. 

 

As I understand there's a password requirement on your F9 screen,

No worries, as I'll be glad to help you, that said, I'll need a few more details to dissect your concern & provide an accurate solution: 

Did you attempt to enter any random passwords to check if it works?

Normally, there shouldn't be a password requirement for F9 or F10 unless it's set up? Did you set one up earlier?

Could you take a snap/screenshot of this screen and post it with your reply?

 

Eagerly awaiting you response!

And happy to help.

 

Keep me posted,

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

Riddle_Decipher
I am an HP Employee

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation