cancel
Showing results for 
Search instead for 
Did you mean: 
Highlighted
New member
2 1 0 0
Message 1 of 4
284
Flag Post
HP Recommended

new bios and post error message

hp envy 34 curved aio
Microsoft Windows 10 (64-bit)

Prior displaced battery. I have changed bad bios 007 with the new 008. 

now I have to save again the serial numbers because the post stop on  boot.

do you have any software to do this? NbDmiFit-2.09 doesn´t work. It doesn´t recognize the mobo

 

thanks

 

 

3 REPLIES 3
Highlighted
HP Support Agent
HP Support Agent
21,068 21,032 1,391 2,258
Message 2 of 4
251
Flag Post
HP Recommended

new bios and post error message

Hi @Niko_mdq,

 

Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues related to your HP Computer. Don't worry as I have a few suggestions which should help you resolve this issue.

 

To provide you with an accurate solution, I'll need a few more details:

Could you provide me with the exact model of the PC? Use this link to find it:  https://support.hp.com/in-en/document/c03754824  (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

How did you update the Bios?

Have you followed any article from HP? If not, please go through this link: HP Desktop PCs - Updating the BIOS

 

Start with a hard reset to release any excessive static on the PC: 

  • If Windows is open, click Start and then Shutdown. 

  • If Windows is not open and the computer has power, press and hold the power button on the computer until the computer shuts off. 

  • With the power through the were off, disconnect the power cord from the back of the computer. 

  • With the power off and the power cord disconnected, press the power button on the computer for 5 seconds. The power light indicator on or near the power button might turn on briefly but then go out. 

  • Reconnect the power cord and turn on the power. 

Attempt to reset or recover the existing BIOS (if the recent update was interrupted): Click here

 

Please respond to this post with the details and with the results of the troubleshooting for further assistance.

 

Eagerly waiting for your response!

I hope you have a good day ahead,

And Feel free to ask your queries as this forum has some of the best people in the world available and ready to help.

Regards,

Jeet_Singh
I am an HP Employee

0 Kudos
Highlighted
New member
2 1 0 0
Message 3 of 4
221
Flag Post
HP Recommended

new bios and post error message

The pc model ishp envy 34 curved all-in-one, 34-a010 i5, 12gb

 

i changed the HD with a corsair sdd 1tb, clonning it before.

 

I only need to writh in the bios memory the serial and product numbers

 

How can i do it?

0 Kudos
Highlighted
Level 12
11,043 11,017 577 1,657
Message 4 of 4
213
Flag Post
HP Recommended

new bios and post error message


@Niko_mdq wrote:

I have changed bad bios 007 with the new 008. 

now I have to save again the serial numbers because the post stop on  boot.

The pc model is hp envy 34 curved all-in-one, 34-a010 i5, 12gb

I only need to writh in the bios memory the serial and product numbers

 

How can i do it?


How new is your computer?

If the HP Warranty still is in effect, contact HP, to get technical assistance.

 

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation