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- My problem is the hard disk erro i cant open my laptop
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1 REPLY 1
03-29-2024 06:43 AM
HP Recommended
It could be the hard drives has failed.
To verify that, run the Diagnostics routine.
To run the Diagnostics routine, Start tapping the Esc key BEFORE starting the PC and then press the start button.
Keep tapping the Esc key until a popup menu shows. Then pick Diagnostics from that popup menu, F2.
Report back with the results.
I'm not an HP employee.
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