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‎10-22-2021 03:38 AM

HP Recommended
Product: Prodesk 400 G7
Operating System: Microsoft Windows 10 (64-bit)

Prodesk 400 G7 the power light stays on after Mecm image has been installed.

The image works OK on a Prodesk 400 G5 

I have updated the drivers in Mecm.

When I shut down the PC & the power light stays on & I have to take the power lead out.

I have updated the bios, changed the power settings, installed all recommended  updates for the OS  software.

The PC works fine when I use the factory OS install.

 

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