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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-02-2020 02:51 PM

HP Recommended
Product: HP Envy 700-216
Operating System: Microsoft Windows 10 (64-bit)

I am trying to get another year out of my Desktop, so I added a USB3.0/USB C PCI-E card.  The card has the ability to amplify power, so I did plug a power plug from the power supply in.  Seems to be recognized, and USB 2.0 devices work fine.

 

Issue 1: When I plug a USB3.0 jump stick in, I get a message that the device can go faster if I used a faster port.  

Issue 2: When I plug a USB C port replicator in, one which I know works otherwise, it does not seem to work at all.

 

I went to HP Updates, and don't see much there that would be helpful, although there are 2 updates which are needed, but grayed out as no longer available, which is confusing.

 

I was looking for a place to check the BIOS rev (does not appear to have ever been updated (JA2 v80.49) otherwise and could not find it.

 

So, any ideas anyone?


Thanks,
Mike

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