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HP Recommended
HP Pavilion 500-056
Microsoft Windows 10 (64-bit)

I think my CD/DVD Drive has gone bad. How do I tell what to replace it with.

I have tried to find a parts list for my model with no luck.

HP Pavilion 500-056 Desktop PC
Product number: H5P75AAR#ABA

 

 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi:

 

Below is the link to the parts list for your PC.

 

http://partsurfer.hp.com/Search.aspx?SearchText=H5P75AAR

 

The DVD drive with the HP part number can be found under the Drives section.

 

575781-801DVD - 16X SMD R-Spd nLS JB ECO

 

The replacement part from HP is pricey ($104.83).  You may want to query by the part # on eBay and see what turns up.

 

https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=1D1B7EB088E84786B61CD05ACD157CC5&SearchIn=P...

View solution in original post

3 REPLIES 3
HP Recommended

Hi:

 

Below is the link to the parts list for your PC.

 

http://partsurfer.hp.com/Search.aspx?SearchText=H5P75AAR

 

The DVD drive with the HP part number can be found under the Drives section.

 

575781-801DVD - 16X SMD R-Spd nLS JB ECO

 

The replacement part from HP is pricey ($104.83).  You may want to query by the part # on eBay and see what turns up.

 

https://parts.hp.com/hpparts/Search_Results.aspx?mscssid=1D1B7EB088E84786B61CD05ACD157CC5&SearchIn=P...

HP Recommended

Thanks for the help.

HP Recommended

You're very welcome.

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