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‎08-24-2019 10:10 AM

HP Recommended
Product: Pavillion a 6620f
Operating System: Microsoft Windows Vista

Possible power surge.  Green light on the back of the unit is on but when I press the power button on the top of the unit, I get no power.  Unit does not boot, turn on, power light on the switch does not light. Is there any way to get power back? TIA for any thoughts.

1 REPLY 1

‎08-26-2019 08:28 PM

HP Recommended

@BorninBrooklyn , welcome to the forum.

 

I believe that you most likely have a failed power supply unit (PSU).  The average life of a PSU is 4 to 5 years.  Your computer was released in 2008.  You should be able to use any standard ATX PSU.

 

Here is a guide that will help you troubleshoot the PSU.

 

Please click the Thumbs up + button if I have helped you and click Accept as Solution if your problem is solved.



I am not an HP Employee!!
Intelligence is God given. Wisdom is the sum of our mistakes!!
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