help please with my new pc

[yasser_2015]

I bought new pc (hp 800 g3) with processor i7-7700 and 16 G ram

and i installed my SKYSTAR 2 eXpress HD card whitch works perfectly on my old pc till now

but something strange happened and i can't find any solution!!!!

the card not detected in any windows i installed ( win 11 , win 10 , win 7 )

and i tried and tried to get the card detected and i failed

i tested the pci express slots and its working fine with other lan or modem cards or etc,

please help me

[Prométhée]

hi

i see here

https://www.technisat.com/en_XX/Productsheet/352-775/?article=4110/3734&product=2418

Operating System

Windows 7 32/64 : Yes

System requirements (minimum requirements)

Processor : Intel P4

Processor cyle time : 1.8 GHz

Hard disc memory (programme) : 64 MB

Hard disc memory (DVR) : 10 GigaByte

Graphics card : 3D graphics card

Required connector : 1x PCI Express

Required connection : 1x Molex

DirectX : 9 (oder höher)

it s ok, for that ?

"the card not detected "

you mean, what is not detected at all, or not installed in the device manager?

https://www.technisat.com/en_XX/Downloads-and-Information/352-515/?tsc=1&productID=2418

see this ?

[yasser_2015]

---

@Prométhée wrote:

hi

i see here

https://www.technisat.com/en_XX/Productsheet/352-775/?article=4110/3734&product=2418

Operating System

Windows 7 32/64 : Yes

System requirements (minimum requirements)

Processor : Intel P4

Processor cyle time : 1.8 GHz

Hard disc memory (programme) : 64 MB

Hard disc memory (DVR) : 10 GigaByte

Graphics card : 3D graphics card

Required connector : 1x PCI Express

Required connection : 1x Molex

DirectX : 9 (oder höher)

it s ok, for that ?

"the card not detected "

you mean, what is not detected at all, or not installed in the device manager?

https://www.technisat.com/en_XX/Downloads-and-Information/352-515/?tsc=1&productID=2418

see this ?

---

first thanks for your replay and your help sir

it's not detected at all 😥

the PC don't detect the card in device manger

[Prométhée]

see this

https://answers.microsoft.com/en-us/windows/forum/all/problem-windows-10-with-driver-skystar-2-expre...

here it seems detected, but would not be recognized properly
either indeed it is not at all recognized by the bios
in this case, check if in the given document there is no information
either it's a driver problem