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HP Recommended
HP Omen 25L
Microsoft Windows 10 (64-bit)

Hi - as I went to power down my HP Omen 25L last night a Windows 10 update came along so I left it to power down while updating - this afternoon I'm playing Call of Duty and just as a friend joins my monitor switches off - when I re-start the computer it makes 3 long beeps followed by 3 short beeps - I only bought the desktop on 7th June 2021 so it's practically brand new . I've read it could be a RAM issue but I don't want to do anything myself seeing as it's under guarantee .

2 REPLIES 2
HP Recommended

p.s. I should add that now my computer won't start or connect to the monitor - I've tried swapping HDMI cables .

HP Recommended

@Skyehammer

 


Welcome to HP Support Community


I understand your concerns

 

At this point I suggest you contact HP Support in your region for service options

 


1) Click on this link - www.hp.com/contacthp/ 
2) Select your product type below.
3) Enter the serial of your device. 
4) Select the country from the drop-down. 
5) Select the chat or get phone number options based on your preferences. 
6) Fill the web-form and proceed further.


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.