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‎05-10-2024 05:09 AM

HP Recommended

I turn my laptop only hose to a blue screen 

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1 REPLY 1

‎05-10-2024 06:17 AM

HP Recommended

Well do the following:

  1. Shut down the PC that showed the BSOD. 
  2. Disconnect all USB devices except for the mouse and keyboard.
  3. Reboot the system in Safe Mode with Networking. 
  4. Uninstall recently installed software. 
  5. Roll back or disable drivers. 
  6. Scan for malware. 
  7. Run an SFC Scan. 
  8. Scan your hard drive.
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