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Honor Student
Posts: 3
Member Since: ‎12-07-2011
Message 1 of 2 (289 Views)

My keyboard and mouse are not responding

HP Pavilion Media Center Desk top PC, Windows Vista
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Posts: 25,870
Member Since: ‎07-17-2009
Message 2 of 2 (254 Views)

Re: My keyboard and mouse are not responding

Hi,

 

Please post the exact HP Product Number for your PC.

 

If you are using wireless devices then try changing the batteries.  Unplug the other USB devices if you have any plugged in.

 

Does the keyboard and mouse lights show when you power on the PC?

 

Do you see the HP blue screen when you power on your PC and if yes, can you enter the bios?

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