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HP Recommended
15s-eq1114nm
Microsoft Windows 10 (64-bit)

Hello I hope you have a great day,

 

I have a problem that my keyboard wont type when I'm trying to sign in microsoft account and it's a big problem because I can't make a desktop account for my brother.

Tell me if you need more details but it's pretty much it.

Hope someone can help.

2 REPLIES 2
HP Recommended

hi

you mean, you can't even open the computer, with your desktop/account?
he is stuck on the page to log in, or something else?
Can you open the virtual keyboard,

https://support.microsoft.com/en-us/windows/use-the-on-screen-keyboard-osk-to-type-ecbb5e08-5b4e-d8c...

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Yes, I can't log into desktop. 

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