• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
Microsoft Windows 10 (64-bit)

MY PC IS SHUT DOWN AND I WANT TO TURN IT ON. I PUSH THE START BUTTOM AND INSTEAD TO STAR AS ALWAYS WITH THE HP LOGO, STARTS WITH, FIRST WITH A BLACK SCREEN AND WITH SOUNDS,( FOR ME LIKE AN AMBER ALERT OR EMERGENCY), FOR AROUND A MINUTE AND WHEN SOUNDS STOP THE PC START NORMALLY AND WORKS PERFECT! WHY?  HELP PLEASE 😞

2 REPLIES 2
HP Recommended

@tmpc,

Ouch !  🙄  First of all, typing in ALL CAPS is considered a "shouting". You really do not want to come across that way.  If it can boot to a stable desktop, why not try a "restore point" that taking the system back in time to a date when it was working correctly ?🤔

 

How to recover using System Restore on Windows 10

If you run into issues after making system changes, before spending time troubleshooting the problem, you can undo the changes using a previously created restore point. You can perform this task while you still have access to the desktop, or even if your computer won't boot correctly.

https://www.windowscentral.com/how-use-system-restore-windows-10#recover_restore_point_windows10

This system is feedback driven thru Solution and Kudo flags. It's the only means of knowing if you have been served. Please click Accept as Solution, if your problem is solved. To say THANK YOU, press the "thumbs up symbol" to render a KUDO. You can render both Solution and KUDO..

HP Envy 8 5010 Tablet
(2) HP DV7t i7 3160QM 2.3Ghz 8GB
Printer -- HP OfficeJet Pro 8620 Legal
Custom Asus Z97D, I7-4790k, 16GB RAM, WIN10 Pro 64bit, ZOTAC GTX1080 AMP Extreme 3 fan 8GB RAM, 500GB SSD, Asus PB287 4k monitor, Rosewill Blackhawk case and 750W OCZ PSU.
HP Recommended

Sorry for the capital letters, didn't know. I had tried the restore pointe today as you told me, but it didn't resolve the sound problem when starting. Anyways thank you for your help. I will keep trying to fix it, I don't have a choice.  

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.