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‎11-18-2018 02:39 AM

HP Recommended
Product: hp20-2312in all-in-one desktop pc
Operating System: Microsoft Windows 8.1 (64-bit)

Sir I have hp20-2312in all in one desktop pc. It's 500gb HDD is not working . Now I want to replace it with 500gb SSD. I have recovery media kit  for my pc including supplimental disc which is provided by HP. Can I recover my pc with the help of recovery media kit provided by HP. Now I am confused that my pc is compatible with SSD or not. Please help me.

1 ACCEPTED SOLUTION

Accepted Solutions

‎11-18-2018 09:42 AM

HP Recommended

You're welcome.

 

Kindly reply whether you have success or not. 

 

That will let others with the same question know how it worked out.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



View solution in original post

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5 REPLIES 5

‎11-18-2018 05:39 AM - edited ‎11-18-2018 05:46 AM

HP Recommended

It is compatible with a SATA-3 2.5" format SSD.

 

I highly recommend that you install an SSD that has a minimum of 256 GB in storage capacity.

 

If you can afford it, use a 500 GB or SATA-3 2.5" SSD instead. See the following link to an SSD that is compatible with your desktop AIO PC.  https://www.newegg.com/global/in-en/Product/Product.aspx?Item=N82E16820147674

I took a wild guess on your regional location.  I have no idea as to where in the world you are.

 

You can use the HP recovery media to install the operating system. 

 

You may have to prep the SSD before using the recovery media.

 

The drivers that are supplied by HP are loaced at the following link.

https://support.hp.com/us-en/drivers/selfservice/HP-20-All-in-One-Desktop-PC-series/7477760/model/77...

 

Try booting to the recovery media  after installing your new SSD to see if it will install the OS on its own. I

 

f it does not find the SSD, just let me know and I will explain how to prep the SSD.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎11-18-2018 06:43 AM - edited ‎11-18-2018 06:51 AM

HP Recommended

Thanks Sir . Sir I am from India. I will try with Samsung 860 EVO 500gb SSD . If any problem persist or not , I will reply very soon.☺

Was this reply helpful? Yes No

‎11-18-2018 09:42 AM

HP Recommended

You're welcome.

 

Kindly reply whether you have success or not. 

 

That will let others with the same question know how it worked out.


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No

‎11-27-2018 07:13 PM - edited ‎11-27-2018 07:16 PM

HP Recommended

Sir I have success.  Samsung 860 Evo 500gb SSD is working fine in my  hp20- 2312in  All-In-one desktop pc. Its speed is amazing. Thanks Sir.

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‎11-28-2018 02:44 AM

HP Recommended

Thanks for returning and letting us know.

 

I am happy that I was able to assist you with your upgrade. 

 

Enjoy!


I am a volunteer forum member, not an HP employee. If my suggestion solved your issue, don't forget to mark that post as the accepted solution. If you want to say thanks, click on the Yes button next to the "was this reply helpful?"



Was this reply helpful? Yes No
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