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NSTP
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USB3 not showing in device manager. USB2 works, USB3 sockets have power but no functionality

HP Recommended
ProDesk 600 G1 SFF
Microsoft Windows 10 (64-bit)

Newly purchased refurbed machine with an SSD - it is SO fast. Only problem is USB3 ports not working. Device manager on another PC shows lots of USB3 entrys. On this one there are none. Scan with Intel on-line software shows all Intel drivers up to date. Can find W7 USB 3 driver online but it is for W7 and will not instal with my W10.

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mdklassen
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Message 2 of 3
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HP Recommended

From: HP ProDesk 600 G1 Small Form Factor PC Product Specifications

your computer has two USB3 ports on the front, and two more on the back.

 

From: Software and driver results for: HP ProDesk 600 G1 Small Form Factor PC

have you installed the "chipset" device-driver?

 

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NSTP
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HP Recommended

 Thanks for the reply. Yes, it was already installed. So I did reinstal (sp82022). It still does not work.

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