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HP Recommended
Pavilion 590-a0009nf
Microsoft Windows 10 (64-bit)

Hello.

When i upgrade Windows 10 to Windows 11 my computer belongs no more drivers for Ethernet and Wifi cards. Realtek for Bluetooth disappears too. It's impossible to be connected with internet. How can we get this missing drivers. 

Thank you to answer.

6 REPLIES 6
HP Recommended

Hi:

 

The only suggestion I can offer would be to see if these W11 Realtek Wifi, BT and Ethernet drivers work...

 

Wifi:

 

https://ftp.hp.com/pub/softpaq/sp134001-134500/sp134384.exe

 

BT:

 

https://ftp.hp.com/pub/softpaq/sp111501-112000/sp111899.exe

 

Ethernet:

 

https://ftp.hp.com/pub/softpaq/sp133001-133500/sp133072.exe 

HP Recommended

@François6 -- on another computer, download the suggested device-drivers, and either copy them to a USB memory-stick, or "burn" them onto CD-writable media (if your target computer can read CD media). Then, move the USB/CD to your target computer, and launch the apps from that media.

 

HP Recommended

Thank you Paul.

I'm back to Windows 10 without important problems but the Windows Photos software which is in english instead french. 

The drivers you suggest are downloaded on the hard disc and will be tested later when i'll get time enough. Wish us it works.

Bye bye.

HP Recommended

Thank you itsmyname.

The suggested drivers by Paul are downloaded on the hard disc because i'm back to Windows 10 and thus internet is useful.

They will be tested later when i 'll get time enough.

It seems , there are not too much disturbances to retrograde the operating system.

Bye bye.

HP Recommended

You're very welcome.

HP Recommended

Hello.

Windows 11 is installed again on my computer from Windows 10.  Now The drivers for Ethenet and Wifi  seem to be directly incorporated in the Windows 11 OS and work . The driver for Realtek Bluetooth is proposed in an ulterior Windows 11 update. I can not say if this last Bluetooth driver works or not. I don't use this kind of communicating.

Thanks.

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