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Phelpsmeister
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Windows Update 1803

HP Recommended
RJ169AA-ABU m7630.uk
Microsoft Windows 10 (64-bit)

Since the April update in windows 10, I have no windows system audio, but i do get audio when I play DVD's. Also windows media player and  Groove music both crash when trying to play an MP'3 file? I've tried updating the audio drivers and nothing seems to work, yet in device manager everything seems ok! Help!!!

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mdklassen
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Windows has separate "sound" settings for application programs versus system-sounds.

Check that "system-sounds" is not muted, nor set to the 1% level.

 

Can you copy that MP3 file to a USB memory-stick, and move the stick to some other computer, to see if it can be played on that computer?

 

 

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