i AM GETTING HARD DRIVE ERROR 3F1

[JUDYD11]

WHEN I TRY TO START UP MY DESKTOP IT GIVES ME A SCREEN THAT SAYS TO DO A DIOGNOSTICS TEST

WHICH I DID 

IT IS TELLING ME THAT THE HARD DRIVE IS NOT INSTALLED

HOW DO I FIX THIS

[mdklassen]

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@JUDYD11 wrote:

WHEN I TRY TO START UP MY DESKTOP

IT GIVES ME A SCREEN THAT SAYS TO DO A DIAGNOSTICS TEST WHICH I DID 

IT IS TELLING ME THAT THE HARD DRIVE IS NOT INSTALLED

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A few possibilities:

1. no electrical power reaching the hard-drive, so it is inaccessible by the motherboard;
2. the "data" cable between the hard-drive and the motherboard is not properly connected, at one end, so it cannot communicate;
3. total "death" of the hard-drive.

Other than checking #1 and #2, you will need to purchase a replacement hard-drive, and reinstall Windows.

It's time to take the computer to a technician, for professional trouble-shooting.

[JUDYD11]

I got my answer to my problem.  Off to the technician I go

[mdklassen · Accepted solution]

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@JUDYD11 wrote:

I got my answer to my problem.  Off to the technician I go

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