new router - Feature locked by administrator 8710 office pro jet

[johnster24]

I got a new wireless router and I'm not able to reset the connection due to a administrator lock.  How do I clear the administrator lock?  The error reads "The feature has been locked by the person who set up the printer"  I originally set the printer and don't recall ever putting in admin security.  Please help!

[KrazyToad]

@johnster24

I suggest you perform a Semi Full Reset on the Printer

Since these steps are specific to your Printer, I have sent a private message with the instructions

Please check your private message icon on the upper right corner of your HP Forums profile.

Next to your profile Name, you should see a little blue envelope
 

Thank you 😊

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.