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Agesilau
Level 1
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Error message in Windows Update

HP Recommended
Pavilion Slimline s5350br
Microsoft Windows 7 (64-bit)

Error message prevents windows update from running. "Windows update cannot search for updates because the system is not running". 

I changed my HD and I found that this may be the cause, based on a search I made in the internet. The suggested fix is to install the latest IRRT Driver, but I cannot find the one specific for my machine. Can someone help? 

3 REPLIES 3
Grzwacz
Level 12
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HP Recommended

Hi

 

You can download and install all original Windows 7 drivers for your PC here.

 

The Windows Update service is not running. Please read this Microsoft document explaining how to reset Windows 7 update components. Check all suggestions.

 

Try downloading and installing the Microsoft Convenience Rollup for Windows 7 SP1, 64 bit.

 

Run a Check disk.

 

Tom

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Agesilau
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Tom, the convenience rollup solved the problem. Tks

Grzwacz
Level 12
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Hi Agesilau

 

You are welcome.

 

Tom

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