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scjconsulting
Level 4
88 72 2 2
Message 1 of 3
237
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HP Support Assistant does not function for my Omen 880

HP Recommended
OMEN 880
Microsoft Windows 10 (64-bit)

 

HP Support Assistant does not function for my OMEN 880 system.  I can see and update other devices, but my OMEN never seems to be recognized  and the driver checking functionality never gets past the downloading messages and updates.  It just tanks.

Stephen C. Jackon
SCJ Consulting
2 REPLIES 2
banhien
Level 19
Level 19
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Message 2 of 3
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HP Recommended

@scjconsulting

 

Please do not try in one go. Use a slow process: try one or two items then come back do other one or two items.

 

Regards.

BH
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scjconsulting
Author
Level 4
88 72 2 2
Message 3 of 3
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HP Recommended

 

This has been going on for some time.  It never finishes checking.  It actually used to work.

 

It does recognize and work for other HP products (notebook & printer) on my network,  just not anymore for this computer.

 

I have support assistant on other HP computers and they know about this computer.

 

 

 

Stephen C. Jackon
SCJ Consulting
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