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pamj1000
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Message 1 of 2
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HP Tech support call

HP Recommended
hp touchsmart
Microsoft Windows 10 (64-bit)

I keep getting a call from someone saying they are from Hp tech support saying there is a malicous virus on my pc, and when I call number back it goes to hp. Is it a scam.  

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

Yes, it is a scam.

 

No one from HP, Microsoft or any other well known PC company will ever call you out of the blue and tell you that your PC has a problem, or is sending malware over the internet.

 

HP is aware of the problem and has posted this information...

 

https://h22207.www2.hp.com/us-en/document/c05404707/

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