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Grad Student
Posts: 353
Member Since: ‎01-18-2017
Message 1 of 6 (5,951 Views)

HP Touchpoint Manager deployed on my PC

[ Edited ]
Product Name: Omen 870-095na
Operating System: Microsoft Windows 10 (64-bit)

I found HP Touchpoint Manager unexpectedly deployed on my PC earlier this week (16/11) - obviously without my consent. I understand that it hoovers all sorts of telemetry data - and I am not willing to share too much of it really, definitely not without my knowledge.

 

So, spooky!

 

Any idea how this piece got installed and by what? No sign of the installation via HP Support Assistant, it only appeared in Program & Features all of a sudden.

 

Anybody else having it quietly installed as well?

 

I got rid of it in the meantime.

Tutor
Posts: 3
Member Since: ‎01-10-2014
Message 2 of 6 (5,690 Views)

Re: HP Touchpoint Manager deployed on my PC

Yes. Got it installed automatically in 17-11-2017. No idea were it came from and it installed itself in 3 different HP laptops. 

Top Student
Posts: 1
Member Since: ‎11-28-2017
Message 3 of 6 (4,996 Views)

Re: HP Touchpoint Manager deployed on my PC

I agree, very intrusive and it impacts performance.

 

I REALLY WANT AN OFFICIAL RESPONSE FROM HP ON THIS!

Student
Posts: 1
Member Since: ‎11-29-2017
Message 4 of 6 (3,763 Views)

Re: HP Touchpoint Manager deployed on my PC

How can I delete this stuff?

Uninstall doesn't work

Grad Student
Posts: 353
Member Since: ‎01-18-2017
Message 5 of 6 (3,744 Views)

Re: HP Touchpoint Manager deployed on my PC

It should just work? If not, try this:

 

http://www.advanceduninstaller.com/HP-Touchpoint-Analytics-Client-a80889a76c7eb132a39181ea83117d84-a...

 

or any other similar software.

Top Student
Posts: 3
Member Since: ‎11-22-2017
Message 6 of 6 (3,213 Views)

Re: HP Touchpoint Manager deployed on my PC

[ Edited ]

Little Correction: It*s called "HP Touchpoint Analytics Client".

 

,,, and I've got it secretly too on my Pavilion 15 Laptop.

 

Deinstalling  from windows apps was easy, and until now

(with no other updates pending at present)

starting the "HP Support Assistant" doesn't try to install it again.

 

----

@BladeGuy-1

I REALLY WANT AN OFFICIAL RESPONSE FROM HP ON THIS!

 

Yes, an official HP-statement would be highly recommended in my opinion too!

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation