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grabyagoodiebag
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Message 1 of 2
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HP touchsmart 520-1049 HDMI input not working

HP Recommended
touchsmart 520
Microsoft Windows 7 (64-bit)

Hi. The computer will not take in an hdmi signal; The buttons on the side do nothing.  I can't get into the on screen display.A while ago I reinstalled windows on a computer so I assume I am missing a driver or a piece of software.This port was never used in the past so it wasn't really a problem. I looked through the drivers/software on the HP site and didn't see anything that seemed relevant. 

 

Number 3 shows the buttons that dont work.

 

Thank you

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erico
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Message 2 of 2
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HP Recommended

From what specific device is the HDMI input signal coming from?

 

The following HP document explains how to connect an HDMI gaming console to your HP TouchSmart 520 PC.

https://support.hp.com/in-en/document/c03058558

 

How about installing the HP Support Assistant Update and running it to see if it notes any software that should be installed or updated?

Use the followng URL to download the HP Support Assistant Update. https://support.hp.com/us-en/drivers/selfservice/swdetails/hp-touchsmart-520-1000-desktop-pc-series/...




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