cancel
Showing results for 
Search instead for 
Did you mean: 
Hill48
New member
1 0 0 0
Message 1 of 2
405
Flag Post

How to connect another monitor

HP Recommended
HP Touchsmart 320
Microsoft Windows 7 (64-bit)
My computer doesn’t have an hdmi or vga connection. I’ve purchased the usb to Vga adapter but my computer doesn’t recognize it when I plug it into the USB port. Any recommendations?
1 REPLY 1
Jeet_singh
Retired
Retired
21,068 21,032 1,399 2,364
Message 2 of 2
Flag Post
HP Recommended

Hi @Hill48,

 

Thank you for visiting the HP Forums! A great place where you can find solutions for your issues with help from the community! I came across your post and wanted to assist you. I understand you are having issues connecting another monitor. Don't worry I'll be really glad to help you with this,

 

To provide you with an accurate solution, I'll need a few more details:

What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824 

(Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

 

As I understand there is no HDMI or VGA connections available on your PC, so you would like to connect the external monitor using USB, In order to have this working, you need to have a USB Type-C (Thunderbolt) port available on your PC, only then you would be able to see the display on an external monitor.

 

USB Type-C is a smaller, reversible USB connector that can transmit data, video, audio, data (USB 3.1) as well as provide charging power to many devices (USB Power Delivery or PD). 

USB Type-C video modes (alternate mode): USB Type-C ports support adapters that can output different types of video such as HDMI, VGA, and DisplayPort, all from one USB type-C port on your computer or device. 

 

I hope this answers your question. Let me know if you need any further assistance. I'll be more than happy to help.

 

Feel free to post your query for any other assistance as well,

It's been a pleasure interacting with you and I hope you have a good day ahead.

If you wish to show appreciation for my efforts,

mark my post as Accepted Solution.

And click on the Purple Thumbs up icon at the bottom of my comment.

Regards,

Jeet_Singh
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation