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Ami7112
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I m using win8.1 64 bit and i found a device in usb shaving hi -Usb/vid_03F0&PID_02A2A plz tell me

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Microsoft Windows 8.1 (64-bit)

I m using win8.1 64 bit and i found a device in regedit usb showing hid-Usb/vid_03F0&PID_02A2A

Plz tell me about this device is this a usb mass storage device or something else like printer drivers.

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Jeet_singh
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@Ami7112,

 

Welcome to the HP Forums 🙂 I would like to take a moment and thank you for using this forum, it is a great place to find answers. For you to have the best experience on the HP forum, you could also visit our HP Forums Guide for First Time Here? Learn How to Post and More. I see from your post you are having issues with your HP Product. Don't worry I'll be glad to assist you.

 

To provide you with an accurate solution, I'll need a few more details:

What is the product number of your product? Use this link to find it: http://hp.care/2bygf7l (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).

What exactly seems to be the issue with the printer? Are you getting any error message on the printer screen or on the computer screen?

Have you recently made any changes before the issue started?

Could you please share the screenshot of the issue as this will help me in understanding the issue and providing you a better solution.

 

Eagerly waiting for your response!

Regards,

Jeet_Singh
I am an HP Employee

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