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cinzia65
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Message 1 of 3
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Kye T doesn't working in external Hp keyboard connected with a laptop

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hp usb external keyboard
Microsoft Windows 7 (64-bit)

I have some external hp keyboard connected to the laptop Hp where sometimes the key T doesn't work.  If you remove the keyboard or logoff the pc then it restart to work. This issue is frequent. Thanks for the help

2 REPLIES 2
The_Fossette
HP Support Agent
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Message 2 of 3
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Hi @cinzia65,

 

Welcome to the HP Forums!

 

Thank you for posting your query in this forum, it's a great place to find answers.

 

I reviewed your post and I understand that the letter T on the keyboard is not working correctly.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

 

  • When was the last time the computer was working fine?
  • The external keyboard you are using is it wired or wireless?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

 

Meanwhile, I recommend you follow the steps in the below article and check if it helps.

 

For wired keyboard: http://hp.care/2xpYJZv

 

For wireless keyboard: http://hp.care/2wRckdz

 

Let me know how it goes and you have a great day!

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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MotiBerger
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Message 3 of 3
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I also have this problem.

My Compter works just fine.

The keyboard is wired.

I went through the link you posted for the wired key and nothing there has to do with the problem I'm having.

Every key in the keyboard works perfectly, beside the T at certain time after I reboot the laptop.

It happens in other computers as well.

 

Hoping that information will help you guys to figure out what the problem is.

 

Thanks !

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