cancel
Showing results for 
Search instead for 
Did you mean: 
willvlas
New member
5 4 0 0
Message 1 of 12
416
Flag Post

Magix software not working on new pc

HP Recommended
570-p054nd
Microsoft Windows 10 (64-bit)

Can somebody please explain the differences between the models 460-p030nd and 570-p054nd desktop pc?

 

I have two Magix programs that work correct on the 460-p030nd, but work badly or refuse to work on the 570-p054nd.

 

Problems are:

- Magix Audio & Music Lab 2016 Premium skips tracks when importing a CD.

- Magix MP3 deluxe 19 hangs in its first screen.

11 REPLIES 11
erico
Level 17
Level 17
47,969 42,208 4,647 12,420
Message 2 of 12
Flag Post
HP Recommended

I suggest that is is time for you to read the specifications for the two PCs you asked about.

 

HP 460-p030nd

https://support.hp.com/us-en/product/hp-460-p000-desktop-pc-series/10734573/model/12089041/document/...

 

HP 570-p054nd

https://support.hp.com/us-en/product/hp-pavilion-570-p000-desktop-pc-series/13823514/model/16110499/...

 

The desktops have different classes of Intel core processors and their motherboards use different chipsets.

 

I suggest that you ask Magix why their products work badly or refuse to work well on the newer i7 processor equipped PC.

 

 

 




I am not an HP Employee.
0 Kudos
krzemien
Level 7
734 716 33 173
Message 3 of 12
Flag Post
HP Recommended

Check this out as well:

 

http://www.resplendence.com/latencymon

willvlas
Author
New member
5 4 0 0
Message 4 of 12
Flag Post
HP Recommended

Thanks erico for your reaction.

 

I did compare the specifications before posting my question here.

 

I found chipset H170 for the older model and H270 for the newer one.
Also processor Intel Core i5-6400T for the older and i5-7400 for the newer (no i7).

 

As I am no expert, I hoped somebody here could tell me if these differences could have consequences for the software.

 

My communications with Magix have had no results thus far.

0 Kudos
willvlas
Author
New member
5 4 0 0
Message 5 of 12
Flag Post
HP Recommended

@krzemienwrote:

Check this out as well:

 

http://www.resplendence.com/latencymon


Thanks for your reaction.

 

I am afraid this is a bit too technical for me.

0 Kudos
krzemien
Level 7
734 716 33 173
Message 6 of 12
Flag Post
HP Recommended

Download, run on both systems, compare results.

 

What's so technical about it?

 

Also, documentation is quite comprehensive:

 

http://www.resplendence.com/latencymon_using

0 Kudos
erico
Level 17
Level 17
47,969 42,208 4,647 12,420
Message 7 of 12
Flag Post
HP Recommended

What the suggested idea was for to see how much latency difference exists between the two desktop PCs by using the audio benchmark.

 

The problem is that in order to understand why you are having issues with your program is that it is going to require some reading on your part. No one can do that for you. 

 

The newer one should run the software faster, considering that it has an M.2 NVMe SSD as its C: drive and a much faster processor. You might need to verify that all of the cores are being used.

I would run benchmarks on both PC's to see what the differences are. Use freebie benchmark software from Passmark to see if there is a CPU issue.  

 

Somewhere in the hardware or even the operating system, there is a bottleneck that is causing the dropouts. 

 




I am not an HP Employee.
0 Kudos
willvlas
Author
New member
5 4 0 0
Message 8 of 12
Flag Post
HP Recommended

Magix screenshotMagix screenshot

I think we are on different subjects here.

 

My problem is when I import a CD in the program.

 

Say the CD has 11 tracks,I import them all,  but only tracks 1, 2, 4, 6,  8, 9, 10 and 11 show up in the result (this is just an example, tracks are skipped at random).

0 Kudos
erico
Level 17
Level 17
47,969 42,208 4,647 12,420
Message 9 of 12
Flag Post
HP Recommended

Thank you. Details on the actual issue do help us.

 

So the Magix programs are generally just being used to rip CDs that you own to digital media?

 

I have read some reviews on the programs and the issue with one may be that it has issues with some optical disks.  Neither program is rated very highly by  probably half of the people who bought it. 

 

You might consider finding something that is more highly regarded.




I am not an HP Employee.
0 Kudos
krzemien
Level 7
734 716 33 173
Message 10 of 12
Flag Post
HP Recommended

For example this chappy:

 

http://www.exactaudiocopy.de/

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation