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Problems saving a document

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When saving a document I am receiving the following error message "UPLOAD FAILED - we're sorry, someone updated the server copy and it is not possible to save your changes now"


The options I have is to "keep my version" or "keep server version" - none of which are working. 


The document is not open anywhere else but just will not save.


Help please!


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Allow me to welcome you to the HP forums!


From your description, it sounds like you are using an Enterprise version of MS Office -- and we can't help you with that.


IF that is not the case, then please provide more details, such as the file extension of the document you are saving.


And, are you trying to save it locally, or are you saving it to a networked drive?

Good Luck

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