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Ashlyyb23
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Message 1 of 2
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Slow and glitchy

HP Recommended
Hp envy 700 series
Microsoft Windows 10 (64-bit)
Ever since i undated windows to windows 10 from 8.1 computer has been slow and glitchy
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Chimney_83
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Message 2 of 2
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HP Recommended

Greetings @Ashlyyb23

 

Welcome to HP Forums and Thanks for the post. 

 

 

I understand that you are facing a performance issue with your computer after upgrading to Windows 10. 

Not to worry, I will be glad to help. 

Have you tried any troubleshooting steps on your own?

May I know the exact product number of your computer? Click here. Please do not share the serial number of your computer.

 

Recommend you run an extensive test on your computer to make sure all the components are working fine. Click here for assistance. 

If any of the tests fail, please replace the failed component or contact our phone support for the service options available. 

If all the tests pass, restart your computer and run HP Support Assistant to make sure all the drivers and BIOS is updated on your computer. Click here to know more about HPSA. 

Observe the computer after all the drivers are updated. 

If the issue persists, please try the steps suggested in this HP Article to improve the performance of your computer. 

 

Keep me posted. 

Chimney_83
I am an HP Employee

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