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Uninstalling Intel Rapid Storeage..

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HP ENVY 17 Notebook
Microsoft Windows 10 (64-bit)

After the recent MS Win10 1083 isngall a conflicting software issues with the Inel Rapid storage software. I have tried uninstalling AV and installing latest version but still reports a conflict with the Intel software. Tried to unistall the Intel software to upgrade but it reports that a reboot is required. I reboot from cold every day and have tried several consecutive reboot without change it still reports that a reboot is pending.

Pointer suggestions welcome



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Greetings Keith_K,


Welcome to the forum.


I am not an HP employee.


Do you have a Microsoft system restore point or an offline OS image created before this problem started to go back to?


It sounds like a previous program uninstallation (maybe the A-V software) was not completed correctly and you have a persistent reboot flag set in the Windows Registry.


A-V software should not complain about IRST drivers. Was the new version of Windows complaining about the current version of IRST or was your A-V software doing the complaining?


I have always installed updated IRST drivers on top of the current Intel install with zero problems. Windows setup should have fixed this issue during the OS update process.







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Hello Tom


Solved the problem by removing the driver and forcing a system restore, which put me back to V12 of the the IRST driver.


I think the issue was that I have a solid state disk drive and it uses the IRST caching routine which seemed to conflict with the new AV.


After the system restore my machine is working better. The new AV software seems to have an issue with real-time scanning and the IRST. AV problem occur with ver 12 and ver 13 of the driver so I have opted for a different AV product.


The AV provider seems unwilling or unable to acknowledge that the problem is their updated software; previous version worked with both vers of the IRST driver.


It appears I had dual problems the AV compatibility and the fact I could not remove the IRST driver, which must have had a problem during its install which went un-noticed. Once my work backlog has reduced I might re-install the vers 13 IRST driver to see what happens.


Thanks for your help



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