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Vision Diag on 800 G3 SFF

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HP EliteDesk 800 G3 SFF
Microsoft Windows 7 (64-bit)


I am trying to run the HP Vision diag on and HP EliteDesk 800 G3 SFF. When I the diag starts to load, there is a message that says "Searching for diagnostics package...". The diag never loads. Can anyone tell me why?



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> Can anyone tell me why?




* the HP software is incomplete -- after downloading it, you did not transfer all of the software (to a USB memory stick? to a CD-recordable disk?)


* the CD-recordable that you wrote is faulty -- can you try reading the media in some other computer?


* the hardware being tested is so "faulty" that it cannot even run the diagnostic software.


* you did not wait enough time for the software to completely load.


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