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DrOff
New member
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Message 1 of 2
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Where is my Touch Smart Dock?

HP Recommended
Microsoft Windows 10 (64-bit)

After downloading and installing windows 10, the cool Touch Smart program seems to have disappeared. It was the extra program musch like media center but designed for touch screen. I was hoping someone might have an answer for me. thanks!!

1 REPLY 1
DavidSMP
Retired
Retired
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Message 2 of 2
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HP Recommended

@DrOff,

 

Good Day.  Thank you for posting your query in the HP community.  I read the post regarding issues with having lost the HP TouchSmart program. After a windows 10 update, I will be delighted to assist you here.

Superb description and spectacular troubleshooting and commendable diagnosis of the issue before posting. Kudos to you for that. 🙂

To assist you with accurate information I would require more information regarding this:

  • Please provide the complete model# and product# of the computer to assist you better.
  • Please explain clearly what TouchSmart app are you speaking about.
  • Did you update the graphics drivers for it to come back?

Please furnish all the required information to assist you better.

Please perform all these steps patiently as it is critical to resolving the issue. The trick is to remain patient.

 

Hope this helps. Let me know how it goes. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as Accepted Solution as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. 🙂

Cheers!

DavidSMP
I am an HP Employee

0 Kudos
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