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DWG5FE
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Win 10 Hello Driver

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Desktop Envy 750-150na
Microsoft Windows 10 (64-bit)

Hi I am trying to install a windows keyboard with fingerprint reader. But am told I need drivers from HP to enable Hello to work. Any advice on what drivers i need.

 

Many Thanks

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WAWood
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@DWG5FE

 

Hello;

Allow me to welcome you to the HP forums!

 

Is this an HP keyboard? HP only provides drivers for HP hardware.

 

If you provide the HP keyboard model number, we can do a search to see if there are drivers for it.

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DWG5FE
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Hi thank you for your reply. The keyboard is the new microsoft modern keyboard so I would think it is perhaps yet another Win 10 problem. 

 

Thanks for your help

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WAWood
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@DWG5FE

 

OK, then it should have come with drivers from Microsoft.

 

If it did not, then you can use the model number to do an online search to see if Microsoft has them available for download.


Good Luck

***If my post helped, click the thumbs-up symbol to say thanks***

***Please mark Accept As Solution if my post solved your problem***

I am a volunteer and I do not work for, nor represent, HP
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