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Windows 10 Explorer crashes. Event view identifies it as ntdll.dl issue. Only happens with the HP

HP e680
Microsoft Windows 10 (64-bit)

Windows 10 Explorer crashes. Now the Windows Logo right drop menu does not open programs when clicked on.

Event viewer identifies ntll.dl as a problem.

How can I find a replacement for this?

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Windows 10 Explorer crashes. Event view identifies it as ntdll.dl issue. Only happens with the HP

Hi!, @oakcal :

 

You can try with ... https://answers.microsoft.com/en-us/windows/forum/all/app-crash-with-ntdlldll/9aa59f80-99a1-4f3c-b2f...

Kind Regards !.
Have a nice day !.
@Maké (Technical Advisor Premium - HP Program Top Contributor).
Provost in HP Spanish Public Forum ... https://h30467.www3.hp.com/
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Windows 10 Explorer crashes. Event view identifies it as ntdll.dl issue. Only happens with the HP

I tried your solution ...

instead of "cmd" I used Powershell as administrator.

I get this message ...

"The module 'ntdll.dll' was loaded but the entry -point DllUnregisterServer was not found.

Make sure that 'ntdll.dll' is a valid DLL or OCX and then try again."

Since I was in Powershell as admin already I re-ran sfc /scannow and dism repair.

Still no luck

???

cal

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HP Recommended

Windows 10 Explorer crashes. Event view identifies it as ntdll.dl issue. Only happens with the HP

I tried your solution ...

instead of "cmd" I used Powershell as administrator.

I get this message ...

"The module 'ntdll.dll' was loaded but the entry -point DllUnregisterServer was not found.

Make sure that 'ntdll.dll' is a valid DLL or OCX and then try again."

Since I was in Powershell as admin already I re-ran sfc /scannow and dism repair.

Still no luck

???

cal

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