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Windows Hello compatibility

HP Recommended
Touch 24-R014
Microsoft Windows 10 (64-bit)

Does the 24-R014 support Windows Hello?

HP Support Agent
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Thank you for posting on HP Forums, 

Riddle_Decipher is at your service. 


As I understand you need information on the compatibility of Windows Hello with your device,

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details: 

Did you check the windows hello website to identify it's compatibility?


If not, here's what you need to know:

A regular webcam will not work with Windows Hello. 

which provides new ways of authentication using bio metrics including facial recognition.  

Since this is essentially 3-d detection,  a camera with a specialized illuminated infrared camera is required

Click here to check your product specifications.


Keep me posted,

If the information I've provided was helpful, 

give us some reinforcement by clicking the solution and kudos buttons, 

that'll help us and others see that we've got the answers!

Good Luck.

I am an HP Employee

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