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01-05-2018 04:51 PM
Thanks for engaging in HP support Forums! This is a wonderful location to converse with the community, get assistance and find tips! I understand you are having issues related to HP Desktop. Don't worry as I have a few suggestions which should help you resolve this issue.
To provide you with an accurate solution, I'll need a few more details:
Could you provide me with the exact model of the PC? Use this link to find it: https://support.hp.com/in-en/document/c03754824 (Ensure you do not share any of your personal information such as serial, phone number, email ID, etc...).
What exactly seems to be an issue with the computer? Are you having issues related to boot?
Have you accidentally dropped the unit?
Could you please elaborate more on the issue as this will help me in further assisting you?
Eagerly waiting for your response!
I am an HP Employee
01-10-2018 07:06 PM
When I right click anywhere on my desktop in order to open a new file folder for example I GET NO TEXT.
I get a tall narrow box with little triangle arrows on it to click on and then be allowed to choose the menu ITEM I want.
ONLY THERE IS NO TEXT AT ALL and now all of my desktop has enlarged. I cannot find where to fix this. Just send me a link PLEASE
01-11-2018 04:30 PM
If anybody had a fix for this SIMPLE PROBLEM, they would have told me.
I have an HP.
I have provided requested info.
I SIMPLY have a problem withdrop down menus on the desktop not providing any text when I right click on it.
I don't even have a browser OPEN.