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pauldevon
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Message 1 of 2
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hp updates

HP Recommended
OMEN by HP 870-000 Desktop PC series
Microsoft Windows 10 (64-bit)

Hp support assistant wont install updates ,it gets to making restore point then stops saying update failed.

regards paul

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Dragon-Fur
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Message 2 of 2
Flag Post
HP Recommended

@pauldevon

 

Get rid of the existing program and install a fresh copy of the HP Support Assistant.

 

Control Panel > icon view > Programs and Features >

Scroll down, find, Uninstall the HP Support Assistant

After the uninstall is completed, Restart the computer and log in

 

Download:

HP Support Assistant

 

  • If you have ‘Admin’ control, you may highlight the package and “double-click” to install it, else Right-Click, select run as Administrator and install.

 

HP PCs - Using HP Support Assistant (Windows 10, 8, 7)

HP PCs - Troubleshooting HP Support Assistant (Windows 10, 😎

 

 

 

IF the HPSA will not / cannot install your computer's updated drivers, you have to option to do so manually.

 

Software and driver results for:

OMEN by HP 870-000 Desktop PC series
OMEN by HP 870-000 Desktop PC series

 

From How-to > Software and Apps

 

Downloading or Updating Software and Drivers for HP Computers

 

 

 

Click Thumbs Up on a post to say Thank You!

 

Answered? Click post "Accept as Solution" to help others find it.

 

 

 

 

 

 

 

Dragon-Fur

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