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Editken4
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Message 1 of 2
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password for simple pass

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HP Pavilion

I don't remember my password to get into my computer w/ simplepass. It says to make new password, but says it is the wrong one. I need to get into my computer.  How do I change my simple pass password.  I have answered the security question and then it wants me to put in a password.

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wb2001
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Message 2 of 2
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@Editken4,

Your extremely vague !  What is the computer model and OS ?

The logon password has no reference to Simple Pass.  See here.

 

Follow these steps to make changes in My Settings.
  1. Click the HP SimplePass icon in the desktop taskbar, then log on using your PIN, password, or fingerprint.
  2. Click the My Settings icon to open the My Settings screen. ...
  3. Click the box next to an option to enable or disable it, and then click Apply.

As explained above, you would be logged into your computer, then access Simple Pass.  See here.

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