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‎08-26-2020 09:31 PM

HP Recommended
Product: All-in-One 27" DPOxxx

The all-in-one arrived however the stand is offset where the monitor tilts to the left and is not level.  Measurements are 2" and 2 5/8" from the table on each side.  How can this be resolved?  Will a new stand need to be used?  I dont see how the screen can be adjusted other than the tilt feature.  thank you

1 REPLY 1

‎08-29-2020 12:02 PM

HP Recommended

@tenacious365

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

While you respond to that, let's try these steps from YouTube: https://www.youtube.com/watch?v=v89FePnDRss

 

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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