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‎07-10-2019 08:27 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

My screen has been black for no reason . It was working fine and suddenly the screen is black and nothing is visible. Can you please help me out?

1 person had the same question
1 REPLY 1

‎07-11-2019 06:23 PM - edited ‎07-11-2019 06:25 PM

HP Recommended

Greetings,

Welcome to the forum.

I am not a HP employee.

 

You are not giving forum members much to work with. 

 

Can you provide the HP product number?

 

Have you run HP Diagnostics (Link to instructions)?

 

The problem could be a bad Windows 10 update, hardware, or hardware drivers. Or a loose power or data connection to the monitor.

 

Or the monitor has failed.

 

Regards

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