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Tracy05
New member
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Message 1 of 2
191
Flag Post

Buzzing and frozen screen

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Whenever I'm watching something my computer volume keeps turning off and on and now my computer screen is frozen and it's making a buzzing noise and the keyboard and power button isn't working and even if I close it the computer would still make the same noise and it's still frozen.

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Tracy05

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

To assist you better please provide me with the computer model or the product number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.

KrazyToad
I Am An HP Employee

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