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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎07-12-2017 06:02 PM

HP Recommended
Product: Envy 700-414
Operating System: Microsoft Windows 8.1 (64-bit)

Hello everyone. 

I am hoping I put this in the right board. As I am completely unsure what is going on, I may not have. I apologize for that. 

 

Anyways to the problem at hand. 

 

I have a few games I bought from bigfishgames.com 

The system requirements of both games says that I can install them on Windows 8. 

I install them - no problem. Start the game - no problem. 

But shortly after I start the game I get this following error message...

 

"Error: Acess violation at 0x5A709AC5 (tried to read from 0x00000034), program terminated." 

And the program does indeed shut down afterward. 

 

I have tried contacting big fish themselves and they were 0 help. They couldn't tell me what this meant or how to fix it. 

Maybe you guys can? I would like to be able to play my games that I paid money for. 

 

Thanks!

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
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