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HP Recommended
Pavilion Desktop TP01-2165z
Microsoft Windows 10 (64-bit)

I recently purchased a Pavilion Desktop TP01-2165z with dual monitors.  Before purchasing I chatted with Customer Service and verified that the system can be used with two monitors.  I also asked if I needed to purchase anything extra to set up the second monitor and was told no.  In fact, there is not a second video connection on the computer.  I chatted with support and was told I had to use the pay service to get the answer to this question.  That's ridiculous.  How do I set up 

5 REPLIES 5
HP Recommended

Hello
from what i can see your screens may not match, but there should be two connectors

https://support.hp.com/hr-en/document/c07496573

 

Motherboard Specifications

Back I/O ports

 

  • (1) HDMI 1.4b/HDCP 2.2 port
  • (1) VGA port

 

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

Yes there are two cables.  One HDMI which I used for the first monitor and the other a display port.  The computer has HDMI and VGA.  

HP Recommended

Ok, I have already done the adapter test, but not in VGA!
So I can't advise you what exactly to use.
You need an adapter, converter in order to be able to connect a screen in hdmi, or display

if not, the computer does not have a graphics card, but problem I do not see any information about the power supply module, maybe only 180w
you could install a small graphics card, not too powerful

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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HP Recommended

The monitor has a VGA connector also.  Can't I just get a VGA cable?

HP Recommended

No it will not work

you need a device that will convert the signal

 

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Desktop-Knowledge-Base
Windows 11 22h2 inside , user

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