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‎10-14-2020 10:58 AM

HP Recommended
Product: All-in-One - 23-r110

My monitor has 5 lines going across it which happened several months ago.  Last week the bottom half started jumping.  When I first turn it on, its fine.  Then after a few hours or so it starts jumping. Can this be fixed or should I just get a new one?

1 REPLY 1

‎10-17-2020 08:41 AM

HP Recommended

@bawee

 

I reviewed your post and I understand that you are facing issues with the display on your computer.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

 

https://support.hp.com/in-en/drivers

 

If you continue facing the issue, then boot to BIOS by tapping the F10 key on the restart and check whether you can duplicate the issue in the BIOS screen.

 

Let me know how it goes and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

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