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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎05-26-2020 05:16 AM

HP Recommended
Product: HP Laptop 15
Operating System: Microsoft Windows 10 (32-bit)

Hi Team,

 

I am using HP Laptop 15 -bs0xx and product number is 2EY83PA#ACJ.

One day I was working on my laptop and I closed the laptop for few seconds and suddenly when I opened it back there was big black spot on my laptop.I have googled this issue and got to know this happened due to screen damage but there is no such incident happened in my case.

Could you please let me know how this issue can be resolved.I have tried rubbing the screen gently but still the spot persists.

Also,please let me know if there is need to repair the screen then how does it going to cost and if there is any pick and drop facility also.

 

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