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HP Recommended
HP Monitor 22 m
Microsoft Windows 10 (64-bit)

Information screen continually pops up and I can't figure out how to turn it off.

1 REPLY 1
HP Recommended

Hello
it is possible that it is an irreversible material problem, unless intervention of the After sales service!
Try this:
disconnect the power supply from the screen, for a few minutes (computer off).
Reconnect the screen, and go to the menu, use the option to reconfigure by default!
If it does not work, I fear it is damaged!

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Windows 11 22h2 inside , user

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