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11175
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Screen zoomed

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HP stream laptop
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New laptop has magnified the screen  to where it’s so big I can’t even see to put my password in.. I tried quick access and zoomed out that wasn’t even enough to fix it.. help! 

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Jeet_singh
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@11175,

 

Thank you for posting your query on HP Community,

 

Have you tried to perform a system restore?

Have you tried to connect an external monitor and check if that works. 

 

Let's try to restore the computer when Windows cannot start: 

  1. Turn off the computer and wait at least 5 seconds with the computer in a full off state.

  2. Turn on the computer and repeatedly press the F11 key, about once every second, until you see the Windows loading screen.

  3. If a language selection screen opens, select the language you want to use to continue.

  4. On the Choose your keyboard layout screen, select the keyboard layout that matches your keyboard type.

  5. On the Choose an option screen, click Troubleshoot.

  6. On the Troubleshoot screen, click Advanced Options.

  7. On the Advanced options screen, click System Restore.

  8. Click Windows 8, click Windows 8.1, or click Windows 10 as the target operating system.The System Restore window opens.

  9. Click Next.

  10. Click the Restore Point that you want to use, and then click Next.

    The Confirm Restore Point window opens.

  11. Click Finish to restore your computer to a previous point.

  12. Do not interrupt System Restore when it starts. Doing so can corrupt your hard drive and create more problems. Click Yes in the warning that appears.

  13. System Restore returns the computer configuration to a previous point in time and restarts.

If the issue persists, I would suggest you connect an external monitor and then try to update the Bios and Graphics card drivers for your PC either from our HP support website, using this link or download it using HP Support Assistant. 

 

Refer this article to know more information about using the HP support assistant. Click Here

 

Let me know how it goes for further assistance. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Jeet_Singh
I am an HP Employee

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