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Gramcrackers
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HPEnvy5660 error code prints half page

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Keep getting printer error message, "printer error code, cannot print document.  Then it will print half oif the document and quit! 

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sandytechy20
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@Gramcrackers

 

Welcome to the HP Forums. I would be happy to help you with your HP Envy 5660 Printer. I understand that you are getting printer error while printing and you have already done some preliminary troubleshooting.

 

However, I will need a few details to provide an accurate solution.

  • How is the printer connected to computer, wired or wireless?
  • Which operating is installed on the computer, wired or wireless?

Meanwhile:

 

Perform a power reset.

  1. Turn on the printer, if it is not already on.
  2. Wait until the printer is idle and silent before you continue.
  3. With the printer turned on, disconnect the power cord from the rear of the printer.
  4. Wait at least 30 seconds.
  5. Reconnect the power cord to the rear of the printer.
  6. Turn on the printer.

Reply with the result of the above-mentioned steps, for further assistance.

Cheers,

 

 

Sandytechy20
I am an HP Employee

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